Job title: IT Operations Lead
Job type: Permanent
Emp type: Full-time
Location: london
  • Retail
  • Technology & Digital
Salary type: Annual
Salary: Negotiable
Job published: 21-11-2018
Job ID: 30649

Job Description

Head of Technology Operations


£90 000 - £110 000


A new and exciting role is available for a Head of Technology and Operations, the business,

A highly profitable start-up with annual revenue approaching £100M from a 1-country/currency ecommerce site, is looking for an operational leader to join the business and assist on the journey towards an enterprise grade IT business.


The type of person needed:


This is a very challenging role, we will need someone who can document the design and implementation of an IT function from scratch and because the organisation is small, it will be beneficial if you are willing and able to be hands-on.


What you’ll be doing:

  • Work with Change Management, Development and Test and the business departments to design the IT operational framework required to support the company
  • Implement the operational framework
  • Ensure that our Security Design is always supported
  • Drive the evolution of BCP and conduct DR tests
  • Ensure a smooth collaboration with our testing and auditing partners
  • Be an evangelist for best practices, effective documentation, maintainability, security and performance and help the software and test teams to grow
  • Evaluate in detail the 3rd party products to help the business assess the benefits and risks of alternatives


The must-have:

  • Substantial experience in design and implementation of IT operations
  • Experience with larger enterprise systems, e.g. retail, procurement, catalogue, payment systems and similar with significant scale of users, transaction throughput and product complexity
  • Experience in working with at least one of the larger cloud providers is important, AWS specifically is an additional advantage
  • Experience in automation